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AI & ML in action, redefining Customer Experience.

AI & ML in action, redefining Customer Experience.

AI & ML:
Be it as simple as creating a game or as complex as running an autonomous vehicle, AI is used almost in every field. It’s ability in speech recognition, analyzing human sentiments through their texts, identifying effective course of treatment, mapping human genomes to molecular medicine and more, makes us believe that it is as good as an augmented human intelligence. The influence of AI has been significant in our lives, and in the near future this change could only amplify. Change has been the only constant thing, even in technology. No matter what tomorrow’s technology might behold, we have the right resources for you to make the best use of AI for now and later. It has been our constant effort to benefit the consumers and also the producers from AI. Our product buysmaart.com aids the consumers to make the right buying decision by providing the multi-aspect sentiment insights, product ranking, and expert review snippets. Manufacturers or service providers from varied industries can benefit from using our services to generate meaningful business insights, map brand competitors, determine market strategy by analyzing the trends or even have a custom built solution to cater the needs.

Customer experience (CX):
The Internet provides a medium for the consumers to express their product or service experience to the online community, serving as a testimony for other users and providing them with more power than ever to choose. This data is also a gold mine for product manufacturers and brands to better understand “consumer needs, competition and perceptions’‘. But the data is so voluminous that it’s nearly impossible to analyze. Also, speaking of CX - the two most important aspects to enrich the customer experience as we understand are: acknowledging customers’ mentions and have an all-time/anytime response to their queries. We cater both the needs, hoping to create a win-win situation for consumers and manufacturers or service providers. At Enixta, we have mastered the art of using Machine Learning to benefit all; be it individuals or organizations. From a dashboard for CX or predictive analytical solutions, a smartbot to chat to with your users or a tailor made solution to suit your needs, you will find our footprint there.